After Sales Service
- Your inquiry and e-mail will be replied within 12 hours.
- If you need to develop product with your own specification, we have professional engineers to work it out.
- Never leave customer alone, solve problems with customer together.
- Customer first, quality first, service first
- 90% spare part available on laboraotorydeal.com
- Life time service available on laboratorydeal ( charges apply**)
FAQ
Q1: Are you a factory or trading company?
A: We are a factory.
Q2: MOQ?
A: We don't have MOQ limit, you can order any quantity you want. If you need products with your specification, logo, packing, etc, please negotiate with us.
Q3:Can I have a sample for testing?
A: Actually we think samples are not very important.You can buy from anywhere.But we think our cargos will better then any others. Samples will be 10%-20% higher than the cargo.
Q4:Can I add my logo on the machine?
A:Yes,OEM is available for us. But you should send us the Trademark authorization letter.
Q5:How can i get the after-service?
A:We will send you the spare parts by free if the problems caused by us. If it is the men-made problems,we also send the spare parts,but you should pay. For our range hood motors it is lifelong maintenance.
Q6:Do you have inspection procedures for these machine?
A:100% self-inspection before packing
Q7: Is this GST Invoice
?
A: Yes it is GST invoice
Q8:Does this product have GST amount added?
A:yes Including GST Amount
Q9:Is this GST Amount Refundable ?
A: yes, BTOB Sales and GST Number Require
